Rule 7 Statutory Redressal
Consumer Grievance Portal
Under Consumer Protection (Direct Selling) Rules, 2021 • G.S.R. 889(E)
Our Statutory Commitment to Consumers
Pursuant to Rule 7 of the Consumer Protection (Direct Selling) Rules, 2021, every consumer or direct-seller grievance lodged through this portal is guaranteed:
- 48-Hour Acknowledgment: Immediate issuance of a unique Ticket Tracking ID within 48 hours.
- 30-Day Resolution: Formal redressal, investigation, and written resolution within thirty (30) days of receipt.
Submit a Grievance Ticket
Please provide detailed information to facilitate swift investigation.
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Track Ticket StatusGrievance Officer Designation
Officer: Komal
Email: komal@tfcsalesmarketing.com
Phone: 01293509181